Shipping & Returns
R50.00 – nationwide.
Once confirmed, orders are processed and shipped within 2 – 3 business days.
Orders may be placed on this website, via our email address or social media platforms. Orders and shipping will be confirmed via email.
Damages / Defects
Claims of damaged goods must be reported 7 days of receipt. A description and image of the damaged/defected item must be sent to smart firstname.lastname@example.org
Should you wish to return damaged goods, send an email to smart email@example.com notifying us of your concern and we will discuss your return. Refunds will be issued once product is received in the original packaging with a proof of payment.
We only accept returns of products purchased from our online store – http://www.ecobagzz.com
Out of Stock
If we are out of stock, we will notify you and update you on the lead time of arrival.
Email: See our Contact Us page.